Reports & Analytics
FineGym provides comprehensive reporting to help you understand your business performance. Track revenue, monitor member growth, analyze attendance patterns, and make data-driven decisions.
Overview
Available reports:
- Revenue Reports - Track income and expected revenue
- Members Reports - Growth, churn, and demographics
- Attendance Reports - Check-ins and visit patterns
- Reservations Reports - Class and appointment bookings
- Referral Sources - How members find you
Revenue Reports
Revenue Overview
Location: Reports → Revenue
Track your gym's financial performance:
Revenue Growth Chart
Visualize revenue over time:
- Daily, weekly, or monthly view
- Compare to previous periods
- Identify trends and patterns
Revenue Table
Detailed breakdown:
| Column | Description |
|---|---|
| Period | Date or date range |
| Total Revenue | Income for period |
| Growth | Change from previous period |
| % Change | Percentage growth |
Expected Membership Revenue
Forecast recurring revenue:
Expected Revenue Chart
Shows projected income from:
- Active recurring memberships
- Scheduled billing dates
- Expected payments
Expected Revenue Table
| Column | Description |
|---|---|
| Period | Future date range |
| Expected Revenue | Projected income |
| Active Subscriptions | Count of recurring plans |
Filtering Revenue Reports
Filter by:
- Date range (start and end)
- Time grouping (daily, weekly, monthly)
- Revenue source (memberships, products, appointments)
Members Reports
Member Count
Location: Reports → Members
Track member growth:
New Members Chart
Visualize member acquisition:
- New signups over time
- Daily, weekly, or monthly view
- Identify peak acquisition periods
Members Count Table
| Column | Description |
|---|---|
| Period | Date range |
| New Members | Members joined |
| Total Members | Cumulative count |
| Growth Rate | % change |
Churn Analysis
Understand member retention:
Churn Chart
Visualize member loss:
- Cancellations over time
- Churned memberships
- Retention trends
Churn Table
| Column | Description |
|---|---|
| Period | Date range |
| Churned | Members who left |
| Churn Rate | % of members lost |
| Net Growth | New - Churned |
Key Member Metrics
| Metric | Description |
|---|---|
| Active Members | Currently active memberships |
| New This Month | Joined in current month |
| Churned This Month | Left in current month |
| Net Growth | New minus churned |
| Retention Rate | % of members retained |
Attendance Reports
User Visits
Location: Reports → Attendance
Track facility usage:
Visits Chart
Visualize attendance patterns:
- Check-ins over time
- Daily, weekly, monthly views
- Peak days and times
Visits Table
| Column | Description |
|---|---|
| Period | Date range |
| Total Visits | Check-in count |
| Unique Visitors | Distinct members |
| Avg per Day | Daily average |
Attendance Metrics
| Metric | Description |
|---|---|
| Total Check-ins | Period total |
| Unique Members | Distinct visitors |
| Avg Daily Visits | Average per day |
| Peak Hour | Busiest time |
| Peak Day | Busiest day of week |
Attendance Types
Filter by attendance type:
- Facility check-ins (open gym)
- Class attendance
- Appointment attendance
Reservations Reports
Reservations Overview
Location: Reports → Reservations
Track booking activity:
Reservations Chart
Visualize booking trends:
- Reservations over time
- By class type or appointment type
- Compare periods
Reservations Table
| Column | Description |
|---|---|
| Period | Date range |
| Total Reservations | Bookings made |
| Checked In | Attended count |
| No-Shows | Missed count |
| Cancellations | Cancelled count |
Booking Metrics
| Metric | Description |
|---|---|
| Total Booked | All reservations |
| Attendance Rate | % who showed up |
| No-Show Rate | % who missed |
| Cancellation Rate | % cancelled |
Referral Sources
Source Analysis
Location: Reports → Referral Sources
Understand acquisition channels:
Referral Pie Chart
Visual breakdown of how members found you:
- Walk-in
- Advertisement
- Website/Blog
- Existing Member
- Staff Member
- Other
Referral Table
| Source | Count | Percentage |
|---|---|---|
| 45 | 30% | |
| Walk-in | 30 | 20% |
| 25 | 17% | |
| Existing Member | 20 | 13% |
| ... | ... | ... |
Using Referral Data
- Identify effective marketing channels
- Allocate advertising budget
- Track referral program success
- Optimize acquisition strategy
Dashboard Overview
Home Dashboard
Location: Dashboard (Home)
Quick snapshot of key metrics:
| Widget | Shows |
|---|---|
| Active Members | Current member count |
| Today's Check-ins | Today's attendance |
| Revenue This Month | Current month income |
| Upcoming Classes | Today's schedule |
Customizing Dashboard
Widgets may include:
- Member growth chart
- Revenue trends
- Popular classes
- Upcoming appointments
Exporting Reports
Download Options
Most reports can be exported:
- Set your filters and date range
- Click Export
- Choose format:
- CSV: For spreadsheet analysis
- PDF: For printing/sharing
Scheduled Reports
Future feature: Set up automatic report delivery via email.
Date Ranges
Preset Periods
Quick selection options:
- Today
- Yesterday
- This Week
- Last Week
- This Month
- Last Month
- This Quarter
- This Year
Custom Range
Select specific start and end dates for precise analysis.
Comparison Periods
Compare current period to:
- Previous period (week over week, month over month)
- Same period last year (year over year)
Time Groupings
Aggregation Options
Group data by:
- Daily: Day-by-day breakdown
- Weekly: Week totals
- Monthly: Month totals
- Quarterly: Quarter totals
Choose based on:
- Analysis needs
- Date range length
- Level of detail required
Best Practices
Regular Review
- Check key metrics daily
- Review trends weekly
- Deep dive monthly
- Strategic analysis quarterly
Key Metrics to Track
Daily:
- Check-ins
- New signups
- Revenue
Weekly:
- Attendance patterns
- Class popularity
- Cancellation rates
Monthly:
- Revenue growth
- Member churn
- Referral sources
Acting on Data
- Identify underperforming areas
- Recognize successful initiatives
- Adjust pricing based on demand
- Optimize class schedule
- Improve retention programs
Troubleshooting
Data Not Showing
Check:
- Date range is correct
- Filters aren't excluding data
- Time to process (real-time vs delayed)
Numbers Don't Match
Consider:
- Different time zones
- Pending vs completed transactions
- Different report definitions
Report Loading Slowly
Try:
- Narrow date range
- Reduce grouping granularity
- Check internet connection
Related Topics
- Payments & Invoices - Financial details
- Members Management - Member data
- Check-Ins & Attendance - Attendance data
- Schedule & Classes - Class analytics