Member App Overview
The FineGym Member App gives you full access to your gym on your smartphone. View schedules, book classes, check in with your QR code, manage your membership, and stay connected with your fitness community.
Key Features
| Feature | Description |
|---|---|
| QR Check-In | Quick check-in using your personal QR code |
| Class Booking | Browse and reserve spots in classes |
| Appointment Booking | Schedule personal training and appointments |
| Memberships | View and purchase membership plans |
| Invoices | Track payments and pay open invoices |
| Documents | Sign waivers and contracts digitally |
| Attendance History | See your check-in history |
Getting the App
Download
The FineGym app is available on:
- iOS: App Store
- Android: Google Play Store
Search for "FineGym" or your gym's name.
Finding Your Gym
When you first open the app:
- Enter your gym's name or domain
- Select your gym from the results
- You'll see your gym's branding and login screen
Logging In
Getting Access
Your gym creates your account. Once added, you'll receive a welcome email with login instructions.
Logging In
- Tap Log In
- Enter your email and password
- If you forgot your password, tap Forgot Password
If you don't have an account, contact your gym to be added as a member.
App Navigation
Bottom Navigation Bar
The app has four main tabs:
| Tab | Icon | What It Shows |
|---|---|---|
| Home | Grid icon | Dashboard with agenda and quick actions |
| Schedule | Calendar icon | Classes, appointments, and events |
| Reservations | Ticket icon | Your upcoming bookings |
| Menu | Bars icon | Profile, settings, and more |
Home Screen
Your personalized dashboard showing:
Quick Actions
Four circle buttons at the top:
- QR Code - Show your check-in QR
- Memberships - View your plans
- Invoices - See payment status
- Documents - Sign pending documents
My Agenda
Upcoming classes and appointments you've booked.
Open Invoices
Any unpaid invoices requiring attention.
Pending Documents
Waivers or contracts waiting for your signature.
Pull to Refresh
On most screens, pull down to refresh and get the latest data.
Menu Screen
Access all app features from the Menu tab:
Profile Section
| Item | Description |
|---|---|
| QR Code | Your personal check-in code |
| Personal Details | Edit your profile information |
| Memberships | View active and expired plans |
| Invoices | Payment history and open invoices |
| Documents | Signed and pending documents |
| Attendances | Your check-in history |
| Messages | Communication from your gym |
Facility Section
| Item | Description |
|---|---|
| Gym Info | Your gym's contact details and location |
App Settings
| Item | Description |
|---|---|
| Notifications | Configure push notifications |
| Preferences | Language and app preferences |
| Billing Portal | Manage payment methods (Stripe) |
| Account Settings | Email, password, and account actions |
Support
| Item | Description |
|---|---|
| Help & Support | FAQ and contact options |
| Legal | Terms, privacy policy, licenses |
Log Out
Tap to sign out of the app.
Notifications
Push Notifications
Stay informed with notifications for:
- Class reminders
- Booking confirmations
- Payment reminders
- Gym announcements
- Document requests
Managing Notifications
- Go to Menu → Notifications
- Toggle notification types on/off
- Choose what you want to be notified about
Offline Access
Some features work offline:
- View your QR code
- See cached schedule data
- View downloaded documents
Full functionality requires an internet connection.
Tips for Best Experience
Before Your Visit
- Check your schedule - Review class times
- Book in advance - Secure your spot
- Have QR ready - Open the app before arriving
At the Gym
- Show QR code - Quick scan for check-in
- Confirm booking - Staff marks attendance
- Enjoy your workout!
Stay Updated
- Enable push notifications
- Check the home screen regularly
- Review open invoices promptly
Troubleshooting
Can't Log In
- Verify email address is correct
- Try "Forgot Password" to reset
- Check if your gym has your correct email
- Contact your gym for help
App Not Loading
- Check internet connection
- Pull down to refresh
- Close and reopen the app
- Update to latest version
QR Code Not Working
- Ensure screen brightness is up
- Clean your phone screen
- Show full QR code to scanner
- Try PIN code as backup
Missing Classes/Features
- Some features depend on your gym's plan
- Pull to refresh schedule
- Contact your gym if classes are missing
Getting Help
In-App Support
Menu → Help & Support
- FAQ section
- Contact options
- Report issues
Contact Your Gym
Menu → Gym Info
- Phone number
- Email address
- Location and hours
Related Topics
- QR Code & Check-In - Using your QR code
- Classes & Booking - Booking classes
- Memberships & Invoices - Managing your plans
- Documents - Signing documents
- Account Settings - Profile and preferences