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Classes & Booking

Browse your gym's schedule, book classes and private sessions, and manage all your reservations from one place.

Schedule Tab​

The Schedule tab is your hub for finding and booking activities. It has tabs for different activity types:

TabDescription
ClassesGroup fitness classes
Private SessionsOne-on-one appointments with trainers
EventsSpecial events and workshops (if enabled)

Browsing Classes​

Calendar View​

  1. Tap the Schedule tab at the bottom
  2. The Classes tab is selected by default
  3. Use the expandable calendar at the top to navigate dates

Calendar features:

  • Dots under dates indicate classes are available
  • Tap any date to see that day's classes
  • Swipe left/right to change weeks
  • Tap the calendar header to expand/collapse the month view

Schedule calendar view

Class List​

Below the calendar, you'll see classes for the selected date:

  • Class name and type
  • Start time
  • Duration
  • Coach name
  • Available spots
  • Your reservation status (if applicable)

Class list

Filtering Classes​

Tap the filter button (sliders icon) in the top-right to filter by:

  • Class type: Show only specific class types (e.g., Yoga, HIIT, Spinning)

Class Details​

Tap any class to view its details:

Header Information​

  • Class name with status badge
  • Date and time
  • Duration
  • Class image (if available)

Action Buttons​

Depending on your booking status, you'll see different actions:

StatusAvailable Actions
AvailableReserve button
ReservedCheck In, Cancel Reservation
Can Check InCheck In, Cancel Reservation
Checked InCheck Out
Full/WaitlistJoin Waitlist (if available)

Class Information​

  • Coach: Name and photo of the instructor
  • Status: Current booking status
  • Reservation opens: When booking becomes available
  • Reservation closes: Deadline to book
  • Late cancellation rule: Penalties for late cancels
  • Free session: Whether the class counts against your visits
  • Attendance limit: Current spots taken vs. capacity

Calendar Integration​

If you have a reservation:

  • Add to Calendar: Sync with your phone's calendar
  • View in Calendar: Open the event in your calendar app
  • Remove from Calendar: Delete the calendar event

Class detail screen

Making a Class Reservation​

Prerequisites​

To book a class, you need:

  • An active membership plan
  • A plan that includes the class type
  • Available visits remaining (if limited)

Booking Steps​

  1. Find and tap the class you want
  2. Tap the Reserve button
  3. If you have multiple eligible memberships, select which one to use
  4. Receive confirmation that you're booked

Membership Selection​

If you have multiple active memberships, you'll see a list showing:

  • Membership name
  • Remaining visits (e.g., "Gold Plan (5 left)" or "Unlimited Plan")

Select the membership you want to use for this booking.

Booking confirmation

Canceling Reservations​

How to Cancel​

  1. Go to the class detail screen
  2. Tap Cancel Reservation
  3. Confirm the cancellation

Late Cancellation​

Be aware of late cancellation policies:

  • Canceling close to class time may count as a used visit
  • Some gyms charge fees for late cancels
  • The class detail shows the late cancellation window

Check-In from the App​

Self Check-In​

If your gym allows app check-in:

  1. Open your reserved class
  2. When check-in window opens, tap Check In
  3. Receive confirmation

Check-In Windows​

  • Check-in typically opens shortly before class
  • The exact timing depends on your gym's settings
  • You'll see when check-in becomes available

Checking Out​

After class:

  1. Open the class detail
  2. Tap Check Out
  3. Your session duration is recorded

Private Sessions (Appointments)​

Browsing Sessions​

  1. In the Schedule tab, tap Private Sessions
  2. Browse available appointment types
  3. See which trainers offer each service

Session Details​

Each private session shows:

  • Name: Type of session
  • Duration: How long the session lasts
  • Description: What to expect
  • Trainers: Available staff
  • Drop-in options: Pay-as-you-go pricing if available

Booking Rules​

  • Minimum booking notice: How far in advance you must book
  • Late cancellation window: Deadline for free cancellation

Making a Reservation​

  1. Tap on a private session type
  2. Tap Reserve
  3. Select your preferred:
    • Trainer/staff member
    • Date
    • Time slot
  4. Choose membership (if required) or pay drop-in price
  5. Confirm your booking

Appointment booking

Reservations Tab​

The Reservations tab shows all your upcoming bookings in one place.

Viewing Reservations​

  1. Tap the Reservations tab at the bottom
  2. See your bookings on a calendar view
  3. Dates with bookings are marked with dots
  4. Select a date to see that day's reservations

Reservations tab

Reservation Types​

Your reservations are color-coded or labeled by type:

  • Class Reservations: Group fitness classes
  • Appointment Reservations: Private sessions
  • Event Reservations: Special events (if enabled)

Managing Reservations​

Tap any reservation to:

  • View full details
  • Check in (if available)
  • Cancel the booking
  • Add to calendar

Understanding Status Badges​

Throughout the app, you'll see status badges on classes:

BadgeMeaning
AvailableOpen for booking
ReservedYou have a reservation
Can Check InCheck-in window is open
Checked InYou've checked in
CompletedClass has ended
FullNo spots available
WaitlistOn the waiting list
CancelledClass was cancelled
PastClass time has passed

Tips for Booking​

  • Book early: Reserve as soon as booking opens
  • Set reminders: Know when booking opens for your favorite classes
  • Check regularly: Spots may open if others cancel

Manage Your Schedule​

  • Use the Reservations tab: See all upcoming bookings at a glance
  • Add to calendar: Sync with your phone calendar for reminders
  • Cancel early: Free up spots for others if you can't attend

Avoid Late Cancellation Fees​

  • Know your gym's cancellation policy
  • Check the late cancellation window before booking
  • Cancel in advance if plans change

Troubleshooting​

Can't Book a Class​

No eligible membership:

  • Your current plan may not include this class type
  • Check your membership details
  • Consider upgrading or purchasing additional access

No visits remaining:

  • You've used all allocated visits for this period
  • Wait for the next billing cycle
  • Upgrade to unlimited plan

Booking closed:

  • The reservation window has closed
  • Booking may open at a certain time before class
  • Try booking earlier next time

Class Not Showing​

  • Pull to refresh the schedule
  • Check the date - make sure you're looking at the right day
  • Check filters - clear any class type filters
  • Ask your gym - the class may be cancelled or rescheduled

Can't Check In​

  • Check-in window may not be open yet
  • Verify you have an active reservation
  • Try using your QR code at the gym