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Documents & Signatures

Sign waivers, contracts, and other documents digitally from your phone. View and download your signed documents anytime.

Accessing Documents​

From the Menu​

  1. Tap the Menu tab
  2. Tap Documents in the Profile section
  3. Switch between Pending and Signed tabs

From the Home Screen​

If you have pending documents:

  • The Home screen shows pending document notifications
  • Tap to go directly to documents requiring your signature

Document Tabs​

TabDescription
PendingDocuments waiting for your signature
SignedDocuments you've already signed

Documents tabs

Pending Documents​

Viewing Pending Documents​

The Pending tab shows documents requiring your attention:

  • Document name: Title of the document
  • Last updated: When the document was last modified

Pending documents list

Document Details​

Tap a pending document to see:

  • Name: Full document title
  • Last updated: Date and time of last update

Signing a Document​

  1. Tap a pending document
  2. Review the details in the popup
  3. Tap Sign document
  4. Review the document content in the viewer
  5. Tap Sign Document at the bottom
  6. Draw your signature in the signature pad
  7. Tap Sign to confirm
  8. Receive confirmation that the document is signed

Signature Pad Controls​

ButtonAction
SignSubmit your signature
ResetClear and redraw your signature
CancelClose without signing

Tips for Signing​

  • Use your finger to draw clearly
  • Sign in the center of the pad
  • Make your signature reasonably large
  • If it doesn't look right, tap Reset and try again

Signature pad

Signed Documents​

Viewing Signed Documents​

The Signed tab shows your completed documents:

  • Document name: Title of the signed document
  • Signed on: Date and time you signed

Documents are listed with most recent first.

Signed documents list

Document Details​

Tap a signed document to see:

  • Name: Full document title
  • Signed on: Exact date and time

Viewing the Full Document​

  1. Tap a signed document
  2. Review the details
  3. Tap View document
  4. The PDF opens in the viewer
  5. Share or download if needed

Document viewer

PDF Viewer​

When viewing documents, you can:

  • Scroll through pages
  • Pinch to zoom for details
  • Share the document using the share button
  • Close to return to the documents list

Document Types​

Your gym may require various documents:

Document TypePurpose
Liability WaiverAcknowledges gym risks
Membership AgreementTerms of your membership
Health QuestionnaireMedical information form
Photo ReleasePermission for photos/videos
Code of ConductGym rules and policies
Cancellation PolicyTerms for canceling membership

Why Documents Are Required​

Documents may be required when:

  • You join the gym
  • You purchase a new membership
  • You book certain classes or appointments
  • Gym policies are updated
  • Your information changes

Notifications​

Push Notifications​

You may receive notifications when:

  • A new document requires your signature
  • A document deadline is approaching
  • Gym policies are updated

Home Screen Alerts​

The Home screen shows:

  • Count of pending documents
  • Quick access to sign them

Troubleshooting​

Can't See Document Content​

  • Wait for the document to load (may take a few seconds)
  • Check your internet connection
  • Pull down to refresh
  • Close and reopen the app

Signature Not Saving​

  • Ensure you draw a signature (don't submit blank)
  • Check your internet connection
  • Try signing again

Document Won't Open​

  • Verify your app is up to date
  • Check internet connection
  • Contact your gym if the issue persists

Missing Documents​

  • Pull down to refresh the list
  • Documents may have been removed by the gym
  • Contact your gym for specific documents

Best Practices​

Before Signing​

  • Read carefully: Understand what you're signing
  • Check details: Verify your information is correct
  • Ask questions: Contact your gym if anything is unclear

Keeping Records​

  • Download copies: Save signed documents for your records
  • Take screenshots: Keep confirmation of signatures
  • Note dates: Remember when you signed important documents

Staying Current​

  • Check regularly: Review pending documents
  • Sign promptly: Complete signatures to avoid delays
  • Update info: Notify gym if your details change