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Tax Configuration

Configure tax rates for your products and memberships.

Payment Preferences​

Location: Settings → Tax Rates

Configure how prices display:

  • Customer price display — Select how prices are shown to customers:
    • Tax inclusive prices — Prices shown include taxes
    • Tax exclusive prices — Taxes added at checkout
note

All price inputs must be entered without taxes regardless of this setting.

Tax Rate List​

The tax rates table shows:

  • Name — Tax rate name
  • Rate — Rate value with type indicator (% or currency)
  • Applies to — Memberships, Products, or both
  • Actions — Edit, Delete, or Archive/Unarchive

Set up tax rates for gym memberships and products

Adding Tax Rates​

  1. Click Add Tax Rate
  2. Configure:
  • Name — Tax name (e.g., "Sales Tax")
  • Fee type — Percent or Flat amount
  • Rate — Rate value (e.g., 8.5 for percent, or a flat currency amount)
  • Applicable to products — Apply this tax to products
  • Applicable to memberships — Apply this tax to membership plans
  1. Click Save

Set up tax rates for gym memberships and products

Multiple Tax Rates​

You can create multiple taxes that stack:

  • State sales tax
  • City tax
  • Special district tax

All applicable taxes are calculated and shown separately on invoices.

Example​

If you have:

  • State tax: 6%
  • City tax: 2%

A $100 membership would show:

  • Subtotal: $100.00
  • State tax: $6.00
  • City tax: $2.00
  • Total: $108.00

Managing Tax Rates​

From the actions menu (⋯) on each tax rate:

  • Edit — Modify the tax rate details
  • Delete — Permanently remove the tax rate (only available if the tax rate has not been used)
  • Archive / Unarchive — Deactivate or reactivate tax rates that have been used
note

Past invoices retain their original tax calculations.

Tax Display on Invoices​

Invoices show:

  • Subtotal (before tax)
  • Each tax rate with amount
  • Total (including all taxes)

Troubleshooting​

Tax Not Applying​

Verify:

  • Tax rate is active (not archived)
  • Correct applicability selected (products/memberships)
  • Price setting matches expectation (inclusive/exclusive)

Wrong Tax Amount​

Check:

  • Tax rate percentage is correct
  • Multiple taxes aren't stacking unexpectedly
  • Inclusive vs exclusive setting
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