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Plans & memberships

Set up the membership plans you sell, and assign, change, freeze and cancel your members' memberships.

Membership plan typesThe three types of membership plan in Finegym, how each is billed, when it ends, and what members and staff can do with it.
Create a membership planCreate a recurring, non-recurring or punchcard membership plan in Finegym, set its price and billing, choose where it's sold, and change the order plans are listed in.
Set a plan's limits and restrictionsSet usage limits, class and appointment type restrictions, access hours, commitment and cancellation policy on a Finegym membership plan.
Edit or archive a planEdit a Finegym membership plan, see what can't change on a recurring plan, and archive or delete a plan you no longer sell.
Assign a membershipAssign a membership plan to a member in Finegym, choose the start date, record a manual payment or charge a card, and add a discount.
Change a membership's billing date, payment or discountChange a recurring membership's next billing date, payment type or discount in Finegym, discount only the next payment, or change a membership's start and end dates.
Freeze a membershipFreeze a member's membership in Finegym so it isn't billed or used, set a date for it to unfreeze, and unfreeze it with its dates moved on.
Switch a member's planSwitch a member from one membership plan to another in Finegym, with credit for the unused part of their current plan, paid manually or by card.
Cancel a membershipCancel a member's membership in Finegym, at once or when the plan's commitment and notice period allow, and what happens to billing and emails.
How declined card payments workHow Finegym handles a declined card on a membership renewal, the retry schedule, the emails members get, and the setting that blocks new bookings until the invoice is paid.