Skip to main content

Create & Manage Gym Membership Plans

Set up recurring, one-time, and punchcard plans — and edit them later.

Membership plans are the core of your gym's offering. Finegym supports three types of plans to accommodate different business models: Recurring, Non-Recurring, and Punchcard.

Plan Types Overview​

Plan typeBest forHow it works
RecurringMonthly/annual memberships, weekly training packagesAuto-renewing subscription billed via Stripe on a schedule. Supports commitment periods, configurable cancellation policies, and prorated first payments (with a fixed billing day).
Non-RecurringDay & week passes, trials, seasonal packagesOne-time payment, no auto-renewal. Set an expiration in days, weeks, months, or years.
PunchcardClass packs (e.g. a 10-class pack), drop-in bundlesMembers prepay a set number of check-ins, with an optional expiry for unused credits. Can be combined with per-period usage limits.

Creating a Membership Plan​

Location: Membership Plans → Add membership plan

Step 1: Choose Plan Type​

Click Add membership plan and select the type:

Select gym membership plan type - recurring, non-recurring, or punchcard

  • Recurring — You want automatic monthly/weekly billing
  • Non Recurring — One-time purchase with fixed duration
  • Punchcard — Selling a set number of visits
note

Plan type cannot be changed after creation. If you need a different type, create a new plan.

Step 2: Basic Information​

Fill in the essential details:

  • Name — Display name shown to members (e.g., "Unlimited Monthly")
  • Description — What's included in this plan (e.g., "Full gym access, all classes included")

Membership plan basic settings - name, description, price, and billing

Step 3: Charge Settings​

Configure pricing for your plan:

  • Setup fee — One-time fee charged at signup (optional - charged immediately when member joins)
  • Charge amount — Regular price of the plan (enter 0 for free plans)
tip

Setup fees are perfect for:

  • Key fob/access card costs
  • Administrative fees
  • Equipment setup costs

Type-Specific Configuration​

Recurring Plan Settings​

After setting the charge amount, configure the billing cycle:

Billing Interval​

  • Recurring interval type — How often to bill (options: Week, Month)
  • Recurring interval — Number of intervals between charges

Examples:

  • Monthly billing: Recurring interval type = Month, Recurring interval = 1
  • Bi-weekly billing: Recurring interval type = Week, Recurring interval = 2
  • Quarterly billing: Recurring interval type = Month, Recurring interval = 3

Billing Day Option​

Choose when members are charged:

  • Charge on the purchase date — Member is charged on the anniversary of their signup. Best for simple setup, no proration.
  • Charge on a fixed day each month or week — Member is charged on a fixed day (e.g., 1st of month). Best for consistent billing cycles, easier accounting.

With Set Day billing:

  • For weekly plans: Select a day of the week (Monday-Sunday)
  • For monthly plans: Select a day of the month (1-31)
note

When using "Charge on a fixed day" billing, the first payment is prorated based on the days remaining until the next billing date.

Recurring membership plan settings with billing cycle and auto-renewal

Important

Billing interval, billing day option, and set day cannot be changed after the plan is created. This protects existing member agreements.

Non-Recurring Plan Settings​

Configure how long the membership lasts:

  • Non recurring plan expire in — Number of time units
  • Non recurring plan expiration unit — Day, Week, Month, or Year

Examples:

  • Day pass: Non recurring plan expire in = 1, Unit = Day
  • Week trial: Non recurring plan expire in = 7, Unit = Day
  • 3-month package: Non recurring plan expire in = 3, Unit = Month

Non-recurring membership plan settings with fixed duration

Punchcard Plan Settings​

Configure the credit system:

  • Total usages included — Number of check-ins/visits in the package
  • Set expiration date for unused credits — Toggle to set expiration
  • Credits expire after — Number + Unit for expiration

Example: 10-Class Pack

  • Total usages included: 10
  • Set expiration date for unused credits: Yes
  • Credits expire after: 3 Months

Punchcard membership plan settings with visit credits and expiry

tip

The difference between Total Credits and Usage Limits:

  • Total Credits = Maximum lifetime visits (e.g., 10 classes total)
  • Usage Limits = Maximum visits per period (e.g., 4 classes per week)

You can use both together to control usage rate while limiting total visits.

Viewing a Plan​

Open any plan from the Membership Plans list to see its detail page, organized into two tabs:

  • Overview — Key stats for the plan (such as active members and revenue) plus its full configuration, grouped into cards for easy scanning
  • Members — The members currently on this plan

Opening a plan lands on Overview by default.

Editing Plans​

What Can Be Changed​

After a plan is created, you can modify:

  • Name and description
  • Setup fee and charge amount
  • Time window restrictions
  • Usage limits
  • Class/appointment restrictions
  • Visibility settings
  • One per customer and quantity limits

What Cannot Be Changed (Recurring Plans)​

To protect existing member agreements, these fields are locked:

  • Recurring interval and interval type
  • Billing day option and set day
  • Commitment settings (has commitment, length, after commitment)

If you need different settings, create a new plan and archive the old one.

Archiving Plans​

To stop selling a plan but keep existing memberships active:

  1. Open the plan
  2. Click Archive
  3. Confirm

Archived plans:

  • Cannot be purchased
  • Do not appear in the member app
  • Existing memberships continue unaffected
  • Can be restored later if needed

Troubleshooting​

"Plan cannot be deleted"​

Plans with active or past memberships cannot be deleted. Archive instead.

"Cannot modify billing interval"​

Recurring billing settings are locked after creation. Create a new plan for different settings.

Members not seeing plan in app​

Check:

  • "Show on member app" is enabled
  • Plan is not archived
  • Member doesn't already have it (if "One per customer" is on)
Last updated on